Home > General > Zimbabwe New Permits- Application Procedure

Zimbabwe New Permits- Application Procedure

It really strange that Zimbos love to do things at the last minute. PArt of this is a suspicion of the system, people want to see if it will work for others before they put themselves forward. Months after the initial dzp permits were issued, some Zimbos, laggards as they are called were still trying to submit their applications. Don’t leave it too late, because it may not be possible to submit after the closure of the application time.I know that my brothers and sisters like to leave everything to last minute. This time the SA government have put a fool proof process in place for the renewal of permits. No waiting in long queues all day and the connected jumping queues, this time, all applications go through vfs and an appointment is required to submit your paperwork. I hope it works as well as it sounds.

The Zimbabwean Special Dispensation permit (ZSP) is the successor to a permit issued as part of the Home Affairs department’s Dispensation of Zimbabweans Project (DZP) which was implemented between 1 September 2010 to 31 December 2010.

DZP permit holders that would like to remain in South Africa can apply for the newly introduced Zimbabwe Special Dispensation Permit (ZSP). The ZSP will only be issued to those Zimbabweans who currently have a DZP permit.

What happens when the current DZP permits expire?

DZP permit holders that would like to remain in South Africa have two choices. If they meet the requirements for a regular study, work or business visas they can apply for them, but they need to do so in Zimbabwe.

The second option is to apply for the newly introduced Zimbabwe Special Dispensation Permit (ZSP). Only applicants that are on the DZP database – even if they were denied a DZP permit – may apply for the ZSP.

No new applications will be considered and applicants must possess a valid Zimbabwean passport and evidence of employment, business or accredited study.

The ZSP will be valid for three years. Once that time is up, all Zimbabweans with ZSP permits will be required to apply for standard study, work or business visas in order to remain and will have to return to Zimbabwe to do so.
– See more at: http://africacheck.org/factsheets/what-does-the-new-special-dispensation-permit-mean-for-zimbabweans-in-sa/#sthash.U7R96PAl.dpuf

The ZSP will be valid for three years. Once that time is up, all Zimbabweans with ZSP permits will be required to apply for standard study, work or business visas in order to remain and will have to return to Zimbabwe to do so.
Step 1 :

You will need to fill your application form online. Filling the Form online is mandatory as NO handwritten forms would be accepted. To fill the form online click here
After completing the Online Applicant form Call our Contact center on +27 (0) 87 825 0675 and schedule an appointment Keep your Printed Online Form handy before calling the Call Center.
IMPORTANT – Before selecting an appointment date, please ensure that you plan accordingly for your supporting documents as rescheduling would only be allowed under special circumstances
Pay applicable fees at the Standard Bank branches (bank details below) or by Credit / Debit card at the VFS Application Centre. payments will be collected at application center only via credit card/ debit card. Cash will not be accepted Application Centre and no payments will be accepted through Electronic Fund Transfer (EFT). Please note that refunds not be allowed AFTER you have submitted your application in-person at the VFS application centre.

VFS Standard Bank Account Details


Bank Name: – The Standard Bank of South Africa Limited

Branch: – Rosebank

Branch Code: – 004305

Account Number: – 001 918 346

Reference: Please use your Unique Reference Number (URN) as a reference

The form is available at http://www.vfsglobal.com/zsp/southafrica and the cost of the permit is R870 per application for an adult; R800 for a minor. The amount can be paid into the VFS bank account or with a credit or debit card at a VFS Global office.

Step 2 :

You will need to arrange for supporting documents for your ZSP application. If you do not know which supporting documents to provide, the Document required page will help you to find guidance for your ZSP category.
Step 3 :

On the day of your appointment, plan to arrive 10 minutes early at the Visa Application Centre. Bring your appointment letter and documents, along with a valid passport.

When you arrive at the Application Centre you will be required to submit your complete application and enroll your biometrics (fingerprints and photo) . Once the ZSP application process is completed you will be issued with an acknowledgment receipt. Please keep your receipt safe as you will require this to track your application and collect your decision.

Important note: You will not be able to submit further documents once your application has been submitted at the Application Centre. The documents that you submitted at the time you made your application will be the only documents that are considered.

Step 4 :

Enroll your fingerprints and photograph at the Application Centre. This includes a digital finger scan (all 10 digits) and a digital photograph. The finger scan procedure uses an electronic scanner. No ink, liquid or chemical. You should ensure that your fingertips are free from any forms of decoration (for example, henna), cuts, abrasions or other markings as these may affect your ability to provide acceptable finger scans. Your digital photograph must be taken with full face and without sunglasses or tinted spectacles, or head covering unless it is worn for religious or medical reasons. Your face should be clearly visible with no hair across the eyes. We cannot process your visa if you do not submit your biometric information.

Minors (below 18 years of age at the time of applying) need not attend the Application Centre for submission of their forms. Biometric enrolment does not apply to minors.


You can track your application online or calling our Contact Centre on +27 (0) 87 825 0675

Please collect processed applications from our Visa Facilitation Centre where the application was submitted. Original passport will be required as applicant’s proof of identity and handing over of the visa label or refusal letter to applicants. Processed applications will not be returned to applicants / representatives in case they fail to submit the original passport.

Representative must provide an original Photo ID with an Authority Letter if collecting the decision on behalf of the applicant/s. The Authority Letter should clearly state the following: –

Name of the Representative collecting the decision.
Photo ID number of the Representative.
Applicant signature as signed on the application form and passport.

The Receipt provided during the application submission (photocopy not allowed) will be required in original.

Lawyers for Human Rights (LHR) are available to assist and advise applicants. Kaajal Ramjathan-Keogh from LHR said that the VFS website was initially overloaded and crashed a few times, but they had been able to submit applications on behalf of Zimbabweans since. Phone their offices: Johannesburg on 011 339 1960, Pretoria on 012 320 2943 or Durban on 031 301 0531. – See more at: http://africacheck.org/factsheets/what-does-the-new-special-dispensation-permit-mean-for-zimbabweans-in-sa/#sthash.U7R96PAl.dpuf
source: vfs website

Categories: General
  1. taylon zambu
    November 12, 2014 at 6:12 am

    I did get my zsp numbers pls help me jst becos i did put my email address

  2. taylon zambu
    November 12, 2014 at 6:15 am

    Pls i did not get my
    reference number pls help

    • November 12, 2014 at 7:48 pm

      @ taylon, contact vfs immediately.

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